Record and Entry (R&E) Outsourcing

Security Policy

Purpose

This Security Policy sets out the measures and controls in place to protect the confidentiality, integrity, and availability of data, systems, and assets managed by R&E Outsourcing. It applies to all staff, contractors, clients, and third-party partners who handle our information or access our systems, ensuring compliance with UK and EU data protection and cybersecurity laws.

Record and Entry (R&E) Outsourcing
Website: www.recordandentry.com
Email: info@recordandentry.com
Telephone: +44 208 145 3355
Address: Ability House, 121 Brooker Road, Waltham Abbey, Essex, EN9 1JH, United Kingdom
Owned and operated by: Outsource Professional Directors (OPD) Limited
Director: Sarah Santeng
Responsible for Policies and Statements: Sarah Santeng

1. Scope

This policy covers:

  • Physical security of premises and assets.

  • Digital and network security.

  • Data protection and privacy in compliance with the UK GDPR and the Data Protection Act 2018.

  • User access controls and authentication.

  • Incident management and breach reporting.

2. Security Principles

We are committed to:

  • Confidentiality: Ensuring information is only accessible to authorised individuals.

  • Integrity: Safeguarding information from unauthorised changes or destruction.

  • Availability: Ensuring authorised users have timely and reliable access to required information.

3. Physical Security

  • Access to R&E Outsourcing premises is restricted to authorised personnel.

  • Visitors must be signed in, supervised, and display visitor identification at all times.

  • Physical documents containing sensitive information are stored securely and disposed of via secure shredding.

4. Digital and Network Security

  • Firewalls, anti-virus software, and intrusion detection systems protect our IT infrastructure.

  • Strong password policies and multi-factor authentication are enforced.

  • Data is encrypted during transmission and, where applicable, at rest.

  • Regular system updates and security patches are applied promptly to mitigate vulnerabilities.

5. Data Protection and Privacy

  • We comply fully with the UK GDPR and the Data Protection Act 2018.

  • Personal and client data is processed only for lawful purposes and retained for the minimum necessary period.

  • Access to personal and business information is restricted to authorised personnel with a verified business need.

  • Data sharing with third parties occurs only under formal agreements with appropriate safeguards.

6. Access Control

  • Access to systems and data is granted strictly on a need-to-know basis.

  • User accounts are reviewed regularly and revoked immediately upon staff departure.

  • Privileged accounts are monitored for unusual activity.

7. Security Awareness and Training

  • All employees receive regular training on cybersecurity, phishing prevention, and secure data handling.

  • Security responsibilities are embedded in job descriptions and performance reviews.

8. Incident Management

  • Any suspected or confirmed security incident must be reported immediately to the Security Officer (Sarah Santeng).

  • We have documented procedures for containment, investigation, and recovery following a breach.

  • Where required, affected parties and relevant authorities will be notified promptly.

9. Monitoring and Review

  • Security measures are reviewed at least annually or following significant changes to systems, operations, or threats.

  • This policy works alongside our Privacy Policy, Cookies Policy, and Data Protection Policy to ensure comprehensive compliance.